"We would like to take the time and tell everybody out there looking, including the people looking on the internet not only in the Lehigh Valley for a used car or truck, that until you visit Lehigh Valley Auto Group do not buy any where else because you will be making a mistake! Please take our advice. We bought many new/used car/trucks in our passed and never experienced the no hassle, nice, friendly and knowledgeable team of guys. It was like we were old friends. The truck we bought was the first truck we looked at when we first started shopping but not knowing the group we continued to look for two weeks. We came back, started to talk and knew this was the best deal and group of people we could ever want to deal with. If you are out looking, stop by. Don't take our word, experience the great team of guys!! You won't be sorry!!! Now to the guys of the group: GREAT JOB! Keep up the great work!!! "

 Ron & Carol H

"Working in the Car industry for a few years I knew I had an edge over others when purchasing a used car. I was driving by and spotted a car I liked on the Lehigh Valley Auto Group lot. I immediately stopped to check it out. After finding that the mileage was to high I was about to leave. When Jim and Enrique stepped up and offered to find me the car I wanted. After spending some time talking I knew I was talking with a knowledgeable group. I decided right way that the car I wanted needed to be found for me. Jim started searching and within a day or so he found it. Enrique called to tell me and by the end of the day the paper work was done!! This group is very professional and had everything clearly noted and explained. I was driving my new 07 Subaru imperza the next day. Yeah!!! I will definitely give my referral to anyone who is looking for a used car. "

 Kyle M

"I was recommended through a relative to look at Lehigh Valley Auto Group for a first car for my son. With a limited budget, I knew the car I had to look for was going to be Cheap. From the moment I walked on the lot I was Very impressed with the Selection. However I knew with a small amount to spend I was expecting to be treated as a nobody like so many other dealerships often do. I was so excited when I was treated like a millionaire, Jim and his staff explained everything so well I realized I could get an older model with less miles and YES even a warrenty. I purchased a 99 Accent with only 34K miles, Talk about a rare car it was almost to good to be true. When the Free Carfax confirmed all was well with the car I quickly bought it. The car was perfect for my son and he really felt happy with his first car purchase. Thanks to Jim and all who helped!! "

 Dr. Harry B

"I stopped at Lehigh Valley Auto Group for a car I found on the internet. After being greeted by the sales staff I felt very comfortable and new right away, this is where I was going to purchase my Vehicle. After seeing the car I initially came to see I noticed a substantially nicer vehicle that I have always dreamed of one day owning. It was a 04 infinity. After seeing my excitement of having my dream car on the lot, Jim and his team worked hard to get me into this beautiful car. After obtaining the best price, and great financing terms I finally was driving a car I had never thought I could afford. The time and careful work Jim spent allowed me to get a payment I could afford. Everything was explained down to the last detail for me to understand. Thank you and I will be recommending Lehigh Valley Auto Group to anyone who wants to be treated properly for there next purchase. I will be back!!!"

 Jenn H

"I was so pleased with my buying experience at your Auto Group. You may recall I was a repeat customer of yours at another dealership. I was disappointed when I was told you made a career change. I had shopped your inventory on a Sunday. You have a very impressive lineup. The car I purchased, the Lexus, had caught my eye. It was a pleasant surprise when I stopped in and found you lurking about. Justin Wetzel had the right combination of knowledge and salesmanship, very informative and not as pushy as some of the buy or die reps you find these days. We discussed my trade…haggled a bit over final numbers and closed the deal. All in all it was a very satisfying auto purchase. I would gladly refer any friends, family or associates to your business."

 Ross C

"I just wanted to thank you for all the help you and your staff gave to us when we were looking for a car. I can't believe how easy and quick you made the whole process. With the economy the way it has been, our business has really slowed down and we were having trouble trying to get a loan. Not only did you get us a loan, (at a great rate I might add), but you handled it very professionally and didn't embarrass us or make us feel even worse about our whole credit situation. You and your staff found us the exact car that we wanted and we are extremely happy with it. I tell my staff, clients, family, and friends what a great car dealership you run. I wish you the best of luck with your business in this unsteady economy, although people like you make your own luck and you will do wonderful!"

 Michele and Matthew R

"Jim and Enrique, Thank you for the pleasant car buying experience. The lack of high pressure was a nice change. I would recommend your company to anyone looking for a used car. The car was detailed perfectly on delivery, phone calls were returned and haggling was not necessary. To anybody buying a car...give these guys a try. You will find Southern hospitality on the South end of Lehigh Street. "

 Jeff S

"My son initially contacted you to set up a time to check it out on the afternoon May 16, and he received a prompt response. When we arrived, the car was ready for a test drive. Our visit with you obviously went well, as I purchased the car that day. Your interactions with us were appropriately professional and honest. My son's research of comparable vehicles had been done online, and I believe the purchase price was reasonable. Your office and waiting areas were clean and comfortable, and all of the steps in the purchasing process were handled efficiently, given the machinations of being out of state buyers. As promised, the title arrived promptly once payment was secured. My son loves the car and is taking pride in becoming adept at driving a stick. All in all, we're satisfied customers."

 Tim W

"My experience at Lehigh Valley Auto Group was great! I called in about the vehicle and got a lot of helpful information. I got a little lost on the way there, but Enrique stayed on the phone with me until I got to the dealer. Everyone was very friendly! Also, they were very patient, and let me take my time looking at and test driving the vehicle. They also allowed me to take the vehicle to a mechanic with no objections and provided me with a CARFAX report at no charge! They were also very flexible with my work schedule and they made all the paperwork easy! My favorite part was that the staff is not so pushy like most sales representatives. I was also very impressed with the beautiful office and great maintenance & cleanliness of their vehicles. Last but not least, I was pleasantly surprised by their great customer referral program!"

 Bernice P

"Thank you for all your kindness in helping me with the Windstar I purchased from you. The van is just as you promised, in wonderful shape. When I had to bring it back, unfortunately, for the power steering, you stuck to your word. I was impressed with your quick acting employees whom got the rental van (which was beautiful by the way) ready for me in a hurry. They even attempted to switch over my children’s car seats. I had bought the van a week or so when we had to bring it in and yet you still paid the remainder of the bill after the warranty. You are a wonderful business person! Thank you so much for all your wonderful hospitality from you and your employees. You truly have showed me there still are good people out there. You are running an old-fashioned small town car business, with a friendly atmosphere and employees. Thank you again for all your help and compassion! You’re #1 on our list for referrals! Sincerely, another satisfied customer."

 Laura B

"The service I received at Lehigh Valley Auto Group was unparalleled. Not only did I find the car I wanted at a fair price, but they were friendly and really worked with me to ensure that I was completely satisfied with my purchase. The team at Lehigh Valley Auto Group does not see their customer just as a potential sale, but as a person. They treat you as such, all while providing you with expert advice and outstanding service. I would highly recommend Lehigh Valley Auto Group to everyone I know, as well as anyone who is in the market for a new car. Great job, guys!"

 Brigid M

"I just want to thank Jim and the rest of the crew for making my car dreams come true. If you are looking for a new vehicle, I recommend Lehigh Valley Auto Group 100%. I was looking for a car for months on end until I found one that suited me just right. From beginning to end Lehigh Valley Auto Group treated me with respect, and not like just another customer looking for a car. I was set on a certain price and payment plan and they worked hard to get that for me. I love my Toyota Solara and could not be any happier!! Thanks again for all your hard work in helping me find the perfect car."

 Amanda S

"Dear Jim, I wanted to let you know that our experience purchasing the 2003 Mitsubishi Galant was the most pleasurable while being the most challenging. My husband Tony and I were in great need of making a decision for a car in a short period of time. Not only did you give us the space and time we needed to make our decision but once we did you could not have been more accommodating. Staying after hours when we came unprepared is not offered everyday, by any dealership. Your customer service skills are commendable, even with my husband's superior stereo request, you smiled and said 'no problem'! Within a week we were taken care of and treated to a luxury ride while you serviced our new vehicle. When I picked up the car after being serviced it was impeccable, your special touch of cleaning the vehicle (both inside and out) is not seen too often in this day and age. I felt transported to the 1950's when customer service was expected and of a superior quality. I look forward to recommending my family and friends to stop by and talk to the team (Jim & Enrique) who are the team to beat in the Lehigh Valley for excellent customer service, today and tomorrow, you treat your customers as if they were family! Thanks again!"

 Tammi Nastasee

"When I decided that I wanted a new car, I knew I was upside down in my current car loan. I was looking for something more family oriented, going from a two door to a four door and something used to bring down my car payments. I decided that I wanted a Nissian Sentra, and went shopping. I went to a few dealerships and kept getting asked, you know you are upside down right? Of course I did, and most asked for more money down, which in my situation wasn't possible. I had figured out numbers in my head, and even being upside down and adding money to the new loan, I didn't understand how some dealers couldn't offer the payments that I wanted. I was currently paying $461, and I wanted to be under $400. Dealership after dealership told me couldn't give me what I wanted with no reason why - it was baffling and upsetting to say the least. While surfing the web, I found a Nissian I liked, but it was in Pennsylvania, and I had heard some stories about having to pay exorbident amounts for sales tax because I live in NJ. I left a message for the dealership asking about the tax. I recieved a call back in less than an hour from Jim at Lehigh Valley Auto Group who answered my question and then some. I expressed my interest in the Nissian, Jim, unlike so many others, actually gave me figures over the phone instead of the "come in and see" that so many other dealerships wanted me to do. I was preparing to make the hour and a half drive up to see the car when Jim called back with some bad news - he was going to tell me what every other dealership told me, he couldnt do the loan - but added as is. Jim, unlike every other dealership actually explained to me why and gave me an alternate option. Apperantly, there is a percentage over the what the bank sees the car worth that you can loan out, and I was way over that percentage, which was why all of the other dealerships couldn't do the loan. Jim said that he had another idea, if I was interested, he had an Infiniti on his lot, and there is a lot more room to move in a luxary car, because of the values that the bank puts on it. I liked the idea of owning a luxary car, and told him I would be interested in getting some numbers. I went up that night and saw the car and fell in love, it was very clean, roomy and drove like a dream! I filled out a credit application (the banks were closed already so it was going to get submitted the next morning) and drove home excited. I got a call the next morning from Jim that the bank denied me, but once again, he had an alternate plan for me. He had recently met with a company that finds financing for people - he hadn't signed up for their service, but would if it would help me get financing, he would. The companies name is ODS Financing and they are terrific! I dealt with Brian, and he took care of every single detail imaginable. He got me financing (with no co-signer for the first time!), got me a good interest rate with a known bank (TD Bank North) and got me GAP Insurance and an extended warranty. ODS Funding dealt with the dealer for all financial issues so I didnt have to - including negotiating money off the car to get my payment down further. I give my sincerest thanks to Jim at Lehigh Valley Auto Group for working with me and pointing me in the right direction and selling me a great car!!!!!!!!"

 Kristin Holdzkom

"Dear Jim, I was searching on the internet for a car as mine was stolen from my home. When doing this, I had noticed that you had a couple mini coopers on the lot, and that was just what I had in mind. With all the stress from my car being stolen, police reports, insurance etc etc, the last thing I needed was a pushy salesman. I was on the lot looking at a 06 Mini Cooper S Conv for a few minutes and out walked a salesman. He introduced himself as Enrique in a pleasant manor and told me if I had any questions just to ask. I continued to look some more with a little hesitation as to the size of the car. Enrique asked me if I had any concerns and if I would like to test drive the car. I told him that the passenger side mirror looked loose, and he told me that would be taken care of before the car was sold. I opted for the test drive, and in doing so, I feel in love with the car, drove back to the lot and told Enrique that I was interested. We then went into the office to work out the numbers, price, financing, etc. I told Enrique that I would give it some thought and that I might be back. I left the lot feeling very confident that I would be back to do business. Two days went by before I returned to leave a deposit on the car. I explained to Jim about my other car being stolen, and that I was waiting for a check from the insurance co. It would be about a week or so before I could get the car. Jim told me that it was not a problem and that he would detail the car and put it away for me. I returned when I received my check to pick up the Mini Cooper, but dreaded all the paper work. Upon entering the office, I was asked if I wanted anything to eat or drink while we did the paper work. Much to my surprise, Jim already had 95% of it done before I arrived. The car was mine. After about a week, I had noticed that the mirror was coming loose again. I stopped in to show the problem to Jim and he told me that he would get me a brand new one. All in all, my car buying experience with the Lehigh Valley Auto Group was good. No pressure, very understanding, and best of all they were honest and kept to their word. I am sure that your experience with The Lehigh Valley Group will be the same and I recommend anyone to do business with them."

 Doug L.