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Car Buying Built on Trust







We realize that because you work hard for your dollar, you deserve the lowest price every time you buy from us. Our primary goal is to achieve 100% customer satisfaction everyday. This means we purchase vehicles at the best prices possible and pass the savings on to our customers.

Five reasons why you’ll love buying from us:

  1. 90 Day Guarantee on Every Vehicle Sold
  2. Free CARFAX Reports
  3. 106 Point Vehicle Inspection on Every Vehicle
  4. Free Loaner Car Program for All Customers
  5. Customer Referral Program

We are proud to serve our clients with the highest level of personal service, ensuring a lasting relationship that enhances our business and the quality of your vehicle.

Customer Testimonials

Dear Jim,


I wanted to let you know that our experience purchasing the 2003 Mitsubishi Galant was the most pleasurable while being the most challenging. My husband Tony and I were in great need of making a decision for a car in a short period of time. Not only did you give us the space and time we needed to make our decision but once we did you could not have been more accommodating. Staying after hours when we came unprepared is not offered everyday, by any dealership. Your customer service skills are commendable, even with my husband's superior stereo request, you smiled and said 'no problem'! Within a week we were taken care of and treated to a luxury ride while you serviced our new vehicle. When I picked up the car after being serviced it was impeccable, your special touch of cleaning the vehicle (both inside and out) is not seen too often in this day and age. I felt transported to the 1950's when customer service was expected and of a superior quality. I look forward to recommending my family and friends to stop by and talk to the team (Jim & Enrique) who are the team to beat in the Lehigh Valley for excellent customer service, today and tomorrow, you treat your customers as if they were family!


Thanks again!
Sincerely,


Tammi Nastasee


When I decided that I wanted a new car, I knew I was upside down in my current car loan. I was looking for something more family oriented, going from a two door to a four door and something used to bring down my car payments. I decided that I wanted a Nissian Sentra, and went shopping.


I went to a few dealerships and kept getting asked, you know you are upside down right? Of course I did, and most asked for more money down, which in my situation wasn't possible. I had figured out numbers in my head, and even being upside down and adding money to the new loan, I didn't understand how some dealers couldn't offer the payments that I wanted. I was currently paying $461, and I wanted to be under $400. Dealership after dealership told me couldn't give me what I wanted with no reason why - it was baffling and upsetting to say the least.


While surfing the web, I found a Nissian I liked, but it was in Pennsylvania, and I had heard some stories about having to pay exorbident amounts for sales tax because I live in NJ. I left a message for the dealership asking about the tax. I recieved a call back in less than an hour from Jim at Lehigh Valley Auto Group who answered my question and then some.


I expressed my interest in the Nissian, Jim, unlike so many others, actually gave me figures over the phone instead of the "come in and see" that so many other dealerships wanted me to do. I was preparing to make the hour and a half drive up to see the car when Jim called back with some bad news - he was going to tell me what every other dealership told me, he couldnt do the loan - but added as is. Jim, unlike every other dealership actually explained to me why and gave me an alternate option. Apperantly, there is a percentage over the what the bank sees the car worth that you can loan out, and I was way over that percentage, which was why all of the other dealerships couldn't do the loan.


Jim said that he had another idea, if I was interested, he had an Infiniti on his lot, and there is a lot more room to move in a luxary car, because of the values that the bank puts on it. I liked the idea of owning a luxary car, and told him I would be interested in getting some numbers. I went up that night and saw the car and fell in love, it was very clean, roomy and drove like a dream!


I filled out a credit application (the banks were closed already so it was going to get submitted the next morning) and drove home excited. I got a call the next morning from Jim that the bank denied me, but once again, he had an alternate plan for me. He had recently met with a company that finds financing for people - he hadn't signed up for their service, but would if it would help me get financing, he would.


The companies name is ODS Financing and they are terrific! I dealt with Brian, and he took care of every single detail imaginable. He got me financing (with no co-signer for the first time!), got me a good interest rate with a known bank (TD Bank North) and got me GAP Insurance and an extended warranty. ODS Funding dealt with the dealer for all financial issues so I didnt have to - including negotiating money off the car to get my payment down further.


I give my sincerest thanks to Jim at Lehigh Valley Auto Group for working with me and pointing me in the right direction and selling me a great car!!!!!!!!


Kristin Holdzkom


Dear Jim,


I was searching on the internet for a car as mine was stolen from my home. When doing this, I had noticed that you had a couple mini coopers on the lot, and that was just what I had in mind. With all the stress from my car being stolen, police reports, insurance etc etc, the last thing I needed was a pushy salesman.


I was on the lot looking at a 06 Mini Cooper S Conv for a few minutes and out walked a salesman. He introduced himself as Enrique in a pleasant manor and told me if I had any questions just to ask. I continued to look some more with a little hesitation as to the size of the car. Enrique asked me if I had any concerns and if I would like to test drive the car. I told him that the passenger side mirror looked loose, and he told me that would be taken care of before the car was sold. I opted for the test drive, and in doing so, I feel in love with the car, drove back to the lot and told Enrique that I was interested. We then went into the office to work out the numbers, price, financing, etc. I told Enrique that I would give it some thought and that I might be back.


I left the lot feeling very confident that I would be back to do business. Two days went by before I returned to leave a deposit on the car. I explained to Jim about my other car being stolen, and that I was waiting for a check from the insurance co. It would be about a week or so before I could get the car. Jim told me that it was not a problem and that he would detail the car and put it away for me. I returned when I received my check to pick up the Mini Cooper, but dreaded all the paper work.


Upon entering the office, I was asked if I wanted anything to eat or drink while we did the paper work. Much to my surprise, Jim already had 95% of it done before I arrived. The car was mine. After about a week, I had noticed that the mirror was coming loose again. I stopped in to show the problem to Jim and he told me that he would get me a brand new one.


All in all, my car buying experience with the Lehigh Valley Auto Group was good. No pressure, very understanding, and best of all they were honest and kept to their word. I am sure that your experience with The Lehigh Valley Group will be the same and I recommend anyone to do business with them.


Regards,


Doug L.


Dear Jim,


My husband and I just wanted to say what a wonderful experience we had purchasing our ’05 Mini Cooper at Lehigh Valley Auto Group and wanted to thank you for all you kind and great service! We really appreciated Enrique and Jim staying open late for us on two nights! All requests we had regarding our vehicle were taken care of and all paperwork properly shown and filed. The cars on their lot look in excellent condition, and we will definitely recommend our friends and family!


Best wishes,


Scott and Diane, happy new owners


If you want to feel like you are buying a car from one of your best friends, then you should buy your next car from the guys at Lehigh Valley Auto Group.


I recently purchased a 2002 Mini Cooper from them, and I absolutely love it! I found the car on the Internet and immediately called the dealership. Speaking to Jim make me feel as though I were talking to one of my closest friends on the phone. Jim’s kindness made me hop into my car and drive 40 minutes away just to test drive the Mini. There’s nothing better than feeling completely welcome at a place where you wish to do business.


Jim and Enrique were both extremely friendly and willing to work with me so that I would be able to purchase the car (price, financing, etc). Throughout the process we talked about everything under the sun. It honestly felt like I had known them all my life! They really know how to run a business because the both the facility and the cars are in lovely condition. The quality of the experience and the quality of my new car made me feel confident in my purchase and I would recommend their services to anyone!


Lexi Valori

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